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S. 151
STATUS INFORMATION
General Bill
Sponsors: Senators Leventis and Elliott
Document Path: l:\council\bills\gjk\20065mm03.doc
Introduced in the Senate on January 14, 2003
Currently residing in the Senate Committee on Judiciary
Summary: Public utilities; to provide direct line telephone number to customer service representatives for bills sent to customers
HISTORY OF LEGISLATIVE ACTIONS
Date Body Action Description with journal page number
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1/8/2003 Senate Prefiled
1/8/2003 Senate Referred to Committee on Judiciary
1/14/2003 Senate Introduced and read first time SJ-85
1/14/2003 Senate Referred to Committee on Judiciary SJ-85
View the latest legislative information at the LPITS web site
VERSIONS OF THIS BILL
TO AMEND THE CODE OF LAWS OF SOUTH CAROLINA, 1976, BY ADDING SECTION 58-1-70 SO AS TO REQUIRE PUBLIC UTILITIES TO PUT A DIRECT LINE TELEPHONE NUMBER TO A CUSTOMER SERVICE REPRESENTATIVE ON ALL BILLS SENT TO RETAIL CUSTOMERS AND TO DEFINE "DIRECT LINE TELEPHONE NUMBER".
Be it enacted by the General Assembly of the State of South Carolina:
SECTION 1. Chapter 1, Title 58 of the 1976 Code is amended by adding:
"Section 58-1-70. (A) Telephone utilities, electric utilities, other public utilities regulated by the Public Service Commission, and electric cooperatives shall provide a direct line telephone number to a customer service representative on all bills sent to retail customers.
(B) As used in this section, a 'direct line telephone number' is a telephone number that, when dialed, connects with a customer service representative directly, without the need to go through a main menu and choose among options."
SECTION 2. This act takes effect upon approval by the Governor.
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