During that period of time, I don't know if you've followed any cases that I have been involved with or the Department has been involved in, there has been some major issues that have been presented. Our office has positions in those and on numerous occasions, those positions have been rejected by the commission. We've taken some of those cases up on appeal and many times we've been able to get those positions reversed.
And throughout that period, it has concerned me that there needs to be a commissioner or commission composed or the variety of individuals, especially individual -- an individual, at least one, that represents the consumer interests and at this point or at this time, I believe that it was a golden opportunity for someone with that background and I guess someone with my particular background that could be a member of the commission and add that type of experience and bring that type of experience to the commission.
I think in reading the legislation -- or the legislation or the Reorganization Act, it states that the Legislature should strive to get a diverse commission and it particularly says the commission or individuals with the background in Consumer Affairs and that is specifically in the legislation and I think I possess those qualities, that type of background in addition to my other -- my educational experience and my other experiences -- work experiences.
So I think I'm uniquely qualified to serve.
Q. Mr. McIntosh, what do you think are the one or two crucial issues pending
before the commission at this time? Not specific cases so much, but you mention
that they need consumer expertise or consumer representation, but other than
that, what are one or two issues that you feel are very important?
As you're probably aware --
Q. Could you state specifically what you're talking about --
A. That's what I'm going to --
Q. Telecommunications?
A. As you're probably aware, there is a movement afoot in Washington to come up
with or gather some concept called an Information Highway and that's a glorious
term I think which pretty much means that the telephone system as you and I
probably know it would be used to provide all sorts of information to end users,
those telephone subscribers. There is quite a bit of movement afoot in
Washington to get to that point, but what we're looking at is a deregulation of
certain existing --
Q. At the current time give, is much of that responsibility given to the South
Carolina Public Service Commission?
A. No, it's not. Our -- I'll take that back. The area is real cloudy right
now. Right now, you've got pending legislation before Congress. We don't know
exactly what form this is going to take.
Q. But right now where is cable television regulation resorted to?
A. Cable television pretty much is unregulated as we know it.
Q. Is it not regulated by franchise ordinances and by the FCC?
A. Well, the Franchise Ordinances pretty much just regulate it as far as what
cable company serves what community and what their franchise territory is.
Q. They can't regulate customer --
A. As far as --
Q. -- service standards and franchise ordinances?
A. They can, but as far as there is very little of that going on. As far as
rates, rates are pretty much deregulated except for basic service which local
franchise authority has.
Q. I thought there were benchmark rates for even for that expanded hearings?
A. There are benchmark rates, but even with those benchmark rates there is a lot
of leeway in there to -- for companies to raise their rates. But, again, I
think the commission has no authority there. But --
Q. So in the area of telecommunications, where would you have an immediate
impact?
A. The immediate impact would be hopefully helping to shape that legislation in
Washington. It -- the legislation -- if telephone is
You have a choice of long distance service, even the small long distance user
has a choice. I think the same thing should apply in the electric services. If
the big customers have a choice, the smaller customers should have that choice
also. I think the technology is moving in that direction, so that will
ultimately happen and everyone would have a choice. But right now there is a big
question of stranded investment and who pays for that.
Q. And, Mr. McIntosh, in terms of fiberoptic technology and telecommunications,
I believe you participated or probably your department has participated in cases
that were related to inclusion of that in the rate base?
A. That is correct.
Q. What is your position on that?
A. If the fiberoptics is used or if it has -- if it's used or useful to the end
user, then the end user should pay for it. If fiberoptics is only going to
benefit, say, a big customer as is the case right now. We've got several
subdivisions around the state even here in Columbia where the builder wanted
fiber in the subdivision, Bell Telephone has told the subdivision builder or the
contractor that it will bring fiberoptic in if the contractor pays for it, if
the individual home owners pay for it.
In a case like that, that's fine because the actual user of it is paying for
it, but if you've got fiber to the home that an individual is not using, I don't
think that individual should pay for it. The cost causer should pay the cost of
the service.
Q. But isn't the theory behind the fiberoptic cable is to allow
telecommunications to grow and if we had decided 50 years ago that we were not
going to allow telecommunications to grow --
A. Well --
Q. -- there still may be an operator in every other home?
A. Well, I think if you look at the research with a copper wire, a lot of things
that you can do with fiberoptics can be done with the current copper system and
even video signals can come across the copper. And in many instance you don't
need fiber in the home to provide the same services that many companies are
saying you must have fiber to provide.
So the commission has got to really look at that and as I said, the cost causer should pay the cost of the technology. But if copper wire can give
You've got copper wire in the home, let's exhaust all possible uses of what's
already available before we sink a lot of money into it or force individuals who
may not use that new technology to pay for fiber. But my bottom line is let the
cost causer pay for it.
Q. What is the environmental role of the PSC?
A. Well, I guess we -- in the environmental role, we may have to go water and
sewer. On the water and sewer side, those are the big environmental issues
right now. As far as the PSC is concerned, it regulates rates, terms and
conditions of service of water and sewer companies. On the environmental side,
there is quite a bit of testing that's been mandated by the Environmental
Protection Agency and Department of Health -- and Health and Environmental
Control in South Carolina.
Q. What is the role for the PSC directly whether it be water, sewer, electric or
whatever?
A. Well, let's look at water and sewer, the role of the PSC would be to analyze
what are actually those costs that are being borne by that particular water and
sewer company and why with those regulations -- and if those costs are being
borne, rates must be set to pass those costs on to the customer.
But we have to be very careful because there are certain technologies that
will bring you beyond what are the minimum requirements by the Environmental
Protection Agency and DHEC and then there are certain costs to be in minimum
compliance, so you've got to determine what is the best -- and, again, that's
water and sewer, but we can go -- if you want to go into it by industry, I can
do that.
Q. Well, let's stop at water and sewer. Is it ever appropriate to go into
demand side management for environmental purposes with water and sewer?
A. Well, demand side management and environmental -- that's possible. We
haven't done much of that in South Carolina, but I think there is going to move
-- be a movement to do that.
In the demand side management in water and sewer, there might be some things
like requiring customers to purchase low shower heads. Use less water therefore
creating less waste to be treated. So I think that would be appropriate, but
our commission hasn't moved in that direction.
Q. Would you feel that would be appropriate if you were a commissioner?
As -- I mean you have that demand elasticity, as the price of the service
goes up, but it decreases --
Q. But in that case, rates are not risen with the expressed purpose of managing
demand side, is it not?
A. It's -- it's not a primary purpose, but it is, and I think any economist --
and I have a background in economics. Any economist knows for certain goods, if
the price goes up, demand is going to go down and in talking with many of the
executives with these water and sewer companies, they realize that.
Q. But would you advocate a position that you would make rates punitive enough
that there would be less waste of water by residential consumers?
A. Oh, no. What we have tried to do in my office, if you look at the water and
sewer companies regulated by this commission, generally they've got some of the
highest rates in the state and some of the poorest quality of service in the
state. And something that I've taken upon myself in many instances is to find
or if the utility company -- water and sewer company is close to a municipal
company, we've tried to work out arrangements whereby municipal would take over
those customers and in every instance, we've been successful. Rates have gone
down, the quality of service has gone up.
Q. Have those rates been subject to regulation by the Public Service
Commission?
A. They are not.
Q. Who is the oversight mechanism then?
A. The --
Q. What happens ten years from then, will they go up?
A. When they're no longer regulated by the Public Service Commission?
Q. Right. Who --
A. You've got city council's. You've got --
There have been bills -- I think that's a function of the General Assembly. There was a bill, I know last year that would have -- those rates would have been regulated by the Public Service Commission, if they were passed.
But I know the large municipals, including the City of Columbia, most of
their customers live outside the City of Columbia and I know they put up with
something like that.
Q. Would it be part of your job as a Public Service Commissioner who is also a
consumer advocate to lobby for passage of those laws or laws like that?
A. Well, if the General Assembly should request someone from
-- or an opinion of the commission and I know they request opinions of the
Department of Consumer Affairs if all we would do was need to supply -- I would
be in one of seven to formulate what the agency's opinion is, and if I were
called or a staff member were called to testify, they would testify as to what
the agency's position is. But it's left up to the members of the General
Assembly to formulate legislation in our form of government.
Q. And maybe I misunderstand that, Mr. McIntosh, but I take from your earlier
testimony that you're an agent for change and agents for change don't wait for
consensus, they make things happens?
Staff actually has a set of attorneys, professional engineers, accountants,
people with other backgrounds who actually present cases and present testimony
by -- expert testimony before the commission. So they present their own
position, but at the same time, which is I think quite unique, they also advise
the commissioner, so they have dual hats.
Q. And some housecleaning matters very quickly, do you own any utility
stock?
A. I do not.
Q. Does anyone in your household own any utility stock?
A. They do not. Now when you say utility, I mean I have mutual funds and there
may be utilities in the mutual funds.
And I think in my role as a consumer advocate, we played a major role, I
think, in the economic development of South Carolina by keeping rates low which
has attracted industry. It's made it a good climate for industry to come in.